Last updated: February 2026
Who We Are Our website address is: https://698.ad3.mytemp.website Contact: snusmaniac@gmail.com
Information We Collect When you make a purchase, we collect:
- Name, billing/shipping address, phone, email
- Payment information (processed securely via HelloClever – we do not store your credit card details)
- Order history and product preferences
- Age verification confirmation (you must be 18+ to purchase)
Cookies (WooCommerce)
- Shopping cart: Contents saved for 30 days so you don’t lose your items
- Checkout session: Temporary cookie to process your order (expires when browser closes)
- Account login: If you create an account, login lasts 2 days (or 2 weeks if you select “Remember Me”)
- Reviews: If you leave a product review, your name/email are saved in cookies for 1 year for convenience
How We Use Your Information
- Process and fulfill orders
- Print shipping labels via Australia Post MyPost Business
- Send order confirmations and tracking emails
- Age verification compliance (nicotine products)
- Fraud prevention and security
- Marketing emails (only if you opt-in)
Who We Share Data With
- HelloClever (payment processing)
- Australia Post (shipping labels and delivery)
- GoDaddy (website hosting)
- Email service provider (for order notifications)
Data Retention
- Order information: Retained for 7 years (Australian tax law requirement)
- Account information: Until you request deletion
- Product reviews: Indefinitely (unless you request removal)
- Abandoned carts: 30 days
Your Rights You can request:
- Export of your personal data we hold
- Deletion of your account (note: order data must be kept for 7 years for tax compliance)
- Correction of inaccurate information
- Unsubscribe from marketing emails anytime
Age Verification You must be 18 years or older to purchase from CaffPouches. We verify age at checkout and reserve the right to request government-issued ID. Orders will be cancelled if age cannot be verified.
Where Your Data is Sent Order data is processed through HelloClever’s secure servers. Visitor comments/reviews may be checked through automated spam detection.
Contact For privacy-related questions or data requests: snusmaniac@gmail.com